Refund policy

Return & Refund Policy

Thank you for shopping with us. We want you to be satisfied with your purchase, but if you're not completely happy, we're here to help.

Returns

You have 15 days from the date of delivery to request a return.

To be eligible for a return:
- The item must be unused and in the same condition that you received it  
- The item must be in its original packaging  
- Proof of purchase is required  

Non-Returnable Items

Certain items may not be eligible for return, including:
- Items that are used or damaged after delivery  
- Items returned after the 15-day window  

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If your return is approved:
- A refund will be issued to your original method of payment  
- Please note that refunds are not issued in full

Deductions may include:
- Shipping costs  
- Processing fees  
- Applicable taxes  

These costs are non-refundable and will be deducted from your total refund amount.

Late or Missing Refunds

If you haven’t received your refund yet:
- First, check your bank account again  
- Then contact your credit card company, as it may take some time before your refund is officially posted  

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:  
paulatawadrous5@gmail.com

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By placing an order on our website, you agree to the terms of this policy.