FAQ

Frequently Asked Questions (FAQ)

How long does shipping take?
Orders are processed within 1–3 business days. Shipping usually takes 7–15 business days depending on your location.

Will I receive a tracking number?
Yes. Once your order is shipped, you will receive a tracking number so you can track your package anytime.

Can I cancel or change my order?
You can cancel or change your order within 24 hours after placing your order. After that, the order may already be processed for shipping.

What payment methods do you accept?
We accept major credit cards and secure online payments.

Do you offer refunds or returns?
Yes. We offer returns within 30 days after delivery if the product arrives damaged or defective.

How can I contact customer support?
You can contact us through the Contact page and our support team will respond within 24 hours.